Service S-04 · Patrol

Access Control, Credential Verification & Gatehouse Security

Controlled-entry security for gates, guardhouses, lobbies, employee entrances and other access points. Officers verify credentials, visitors and vendors while maintaining site-specific access procedures and documentation.

License class
Class D — unarmed. Class G available based on assignment.
Typical window
Scheduled, overnight, extended-hour or 24/7 coverage
Minimum post
1 officer per designated access point · staffing based on site requirements
Standard lead time
Contract onboarding based on scope · short-term coverage subject to availability
Deliverable
Access/visitor log, shift/activity report, exception/denied-entry documentation, incident report
A TESS officer at a community gate
Dispatch read · preset to this service

I need at a gated community in starting .

Staff it
Yes
Lead time
72 hours
Post config
2 officers, rotating 12-hr shifts · 1 on post at any hour
Rate band
$33–38/ officer‑hour

What you receive

Paper, not promises

Every entry
Access/visitor log
Visitor, vendor, vehicle, plate, the resident who authorized it, time in and out.
Every shift
Shift/activity report
Checkpoints scanned, amenities checked, pool and clubhouse status at each pass.
As required
Exception/denied-entry documentation
Who was refused, why, and what the officer did next.
Per incident
Incident report
Written account of the incident, formatted for the board, the insurer and law enforcement.

Questions we actually get

Before you call

Do you run the gate or just patrol?

Either, or both. A staffed gate is a standing post; a roving patrol is a marked vehicle on a varied route through the community. Most boards start with one and add the other once the incident log shows where the exposure actually is.

How do residents authorize visitors?

Through whatever you already use: a call-ahead list, a visitor management app, or the gate phone. Our officer works to your list and logs every entry against it. We do not run our own resident database.

What goes to the board?

A monthly report: incidents by type, gate volumes, recurring problems, and a plain recommendation. Written so the president can read it aloud at the meeting without editing it.

Can the officer enforce our rules?

The officer observes, documents and reports. Rule enforcement stays with the association, and trespass and criminal matters go to the sheriff. Our log is what makes the association's action stick.

Next step

Walk us the site.